Terms & Conditions

24 Hour Cancellation Policy

To ensure the best service possible for all our clients, we have implemented the following 24-hour cancellation policy

*DEPOSIT POLICY*

If a cancellation is made less than 24-hours of your appointment the deposit will be retained as a cancellation fee to The Loft Hair Salon.

No-show clients will also have their deposits retained as a no-show fee to The Loft Hair Salon.

We understand circumstances may arise however we require sufficient notice to accommodate other clients.

*RESCHEDULING*

If you need to reschedule your future appointment please contact us as soon as possible. We will do our best to accommodate your new appointment time, subject to availability.

*EXCEPTIONS*

In the event of a medical emergency or other extraordinary circumstances, we may consider exceptions to this policy on a case-by-case basis

By booking an appointment with The Loft Hair Salon, you acknowledge that you have read, understand and agree to our 24-hour cancellation policy.